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Terms of Use

GENERAL PROVISIONS

Welcome to FlyerClub!

Welcome to the flyer-club.com Site (the “Site”). This Site is provided purely for the purpose of assisting clients requesting for travel information, and building a travel itinerary of travel-related services and for no other purposes. We shall make legitimate reservations or otherwise transact with Travel Suppliers, on your behalf and basis your travel specification provided in your inquiry.

In regard to the present Terms of Use, FlyerClub means Flyer Club, INC, with its registered address at 1603 Capitol Avenue, Suite 413 #B102, Cheyenne, WY, 82001.

These Terms of Use outline the rules and regulations for the use of Flyer Club, INC ie; Company's Site, located at flyer-club.com (“Site”).

When you access this Site we assume you accept these Terms of Use. We request that you do not proceed to use www.Flyer-Club.com in case you are not aligned to all the Terms of Use mentioned on this Site.

The below-mentioned defined terms apply to these Terms of Use, Privacy Statement & Disclaimer Notice and to all Agreements: "Client", "You" and "Your" refers to you, the person who logs in to this Site and requests for a travel compliant to the Company's Terms of Use. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company which refers to a high-end travel concierge service that provides a customized travel itinerary that best meets your travel requirements. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of the provision of the Company's stated services, in accordance with and subject to, prevailing law of the United States of America. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

  • Terms of Use are elaborated and establish the purpose and conditions according to which is delivered by FlyerClub, the service of gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations, or otherwise transacting business with travel suppliers, and for no other purposes.
  • Outwards Terms of Use the Service is regulated by relevant national and international laws.

SUBJECTS

FlyerClub – Site or juridical entity furthermore referred to as, Company, ourselves, we, our & us.

The Client – a natural or juridical person visiting our Site, furthermore referred to as, Client, you & your.

CONDITIONS

This Site is offered to you considering conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Terms of Use” or "Agreement"), which may be revised when it is necessary. Please read these Terms of Use carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than in court. You should also read our Privacy Policy, which also governs your use of the Site. By accessing or using this Site, contacting our agents or purchasing / using our services, you’re acknowledging that you’ve read and understood that your use is subject to these Terms of Use and our Privacy Policy. If you do not agree to the Terms of Use, please do not use this Site, book any reservations or apply for any of our services through our Travel Suppliers. We don’t sell, organize, or arrange any packages, you will not benefit from rights applying to packages under the EU Package Travel Regulations and we will not be responsible for the proper performance of those additional travel services.

Under this agreement, the payment processing services for goods and/or services purchased on this Site are provided by FlyerClub on behalf of the airlines depending on the type of payment method used and on the type of services and goods.

In order to use our Site or our services, and products, you have to fulfill the following conditions, but not limited to:

  • you must be at least 18 years of age.
  • you will use this Site in accordance with these Terms of Use.
  • you have the legal capacity to create a billing legal obligation.
  • you will only use the services of the site to make reservations of any form offered by our services, only if you are authorized to do so both on your behalf and on behalf of third parties.
  • you will inform such other persons about the Terms of Use that apply to the reservations/services you have made/ordered on their behalf, including all rules and restrictions applicable thereto;
  • all information supplied by you is true, accurate, up-to-date, and complete.
  • neither you nor the person you’re buying tickets for are currently subject to any sanctions (economic, financial etc.), administered or enforced from time to time by the EU (its Member States), the United Nations Security Council, the US government, or any other relevant authorities with jurisdiction over you or us from time to time that would prohibit from using our services. We retain the right at our sole discretion to deny access to anyone to this Site and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms of Use.

GENERAL RULES AND CONDITIONS

When you enquire or request for services using our Site, you acknowledge that we will be providing you with an itinerary customized to your travel requirements and specifications. Furthermore you authorize us to act as your representative during the process of booking such services, upon your confirmation of the itinerary from the selected Travel Supplier. By doing so you also authorize us to make a payment for the above-mentioned products/and/or services in your name and on your behalf, as required. We shall issue the ticket and charge you, accordingly, depending on which product you book. The amount you are going to be charged will be displayed before your booking is confirmed by you.

The Client shall be obliged to deliver all data that are complete and free of doubt, which is necessary for us to make your booking. In case the information is inaccurate or payment is processed with a credit card from a third person, we may require additional documentation for verification.

FlyerClub is not responsible for scheduled changes or cancelations. Airlines are entitled to modify, cancel or reschedule the flights they process. If there are any issues related to air tickets that have been contracted through our services, do not hesitate to let us know about this. In turn, we shall make all reasonable efforts on your behalf to resolve the situation as soon as possible.

INTELLECTUAL PROPERTY

Information accessible via the FlyerClub, its original content, features, and functionality are and will remain the exclusive property of FlyerClub and its licensors. The Site is protected by copyright, trademark, and other intellectual property laws. The reproduction or use of the trademarks, commercial names, or any other distinctive signs, including the Site, of FlyerClub, is prohibited and it will be prosecuted, according to the applicable national and international legislation.

Access to our Site/services doesn’t grant you any intellectual property rights relating to them. You can’t under any circumstance copy, represent, change, transmit, or publish any part of our Site or without clear written permission from us. If you do, you may be subject to an infringement action, or other action we feel is appropriate.

SUPPLIERS: RULES AND RESTRICTIONS

The Terms of Use set forth in this agreement extend to all services provided by our company, including the services you conclude through us from our partners.

Under these conditions, our company will urge you to study in detail all the ones indicated in this agreement, so that there will still be no differences between the company and Clients.

Since you contract any of our company's or of our partners' services through our company, you automatically agree to all fees charged for the contracted services, including those additional that companies may require. We reserve the right to cancel your booking if full payment is not received in a timely fashion. Some airline or hotel suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your travel. Such a deposit is unrelated to any payment received by FlyerClub for your booking.

We urge you to understand that any breach of the rules and restrictions of the providers of such providers may result in the cancelation of your reservation, the denial of access to the applicable product or travel services, the loss of any funds paid for such reservations, and/or the debit. of your account for any costs, we incur as a result of such an infringement.

PAYMENT

When you make a booking with FlyerClub powered by Stripe, you will need to provide us with accurate credit or debit card details. By providing your credit or debit card information, you authorize FlyerClub to charge you for the total amount of travel services. You may see multiple charges: “Fares” and “Taxes and Fees” for the travel services in Total Amount - quoted in your booking link.

If we encounter any issues while processing your payment, we will notify you. We will not be liable for any subsequent price increase as a result of payment failure. Any price increases are agreed upon with the Client before the booking can be confirmed.

FlyerClub will not be under any obligation to issue tickets before the payment process has been completed. You will receive your booking confirmation and electronic invoice via email to the address provided by you at the time of your booking.

You’re agreeing that the card you pay with is yours (the card holder), or that you have the right to use the payment card if it’s not owned by you. FlyerClub uses stringent safety measures for credit card payment processing. We accept all major credit cards: Visa, MasterCard, American Express, Diners Club, Discover. Credit card transactions are authorised at the time you or anyone acting on your behalf accepts these Terms of Use and continues with the purchase. All credit cards must have a verifiable EU, US, Canadian, UK, Australian, Singapore or other country billing address. When certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that its safe to process them. In order to establish validity of such transactions, we may contact you or your bank. Fraudulent transactions, if any, are reported to airport security, airlines and other federal and state law enforcement. Most credit card transactions over the phone to our Client Service Department are recorded and are available as evidence in case of any dispute. If your credit card is declined for any reason, we will notify you within 24 hours. Simply submitting the credit card does not automatically guarantee ticketing. All bookings and fares are not guaranteed until ticketed by the supplier.

Some banks and credit cards impose fees for transactions. Your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Site. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of the EU and/or United States. Booking international travel may be considered to be an international transaction by the bank or card company, since FlyerClub may pass on your payment to an international travel supplier. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

DISPUTES

The dispute resolution methods arising from violations of our Site or the following agreement will be settled on the basis of Compulsory Arbitration by the US Arbitration Association. An exception to the above is that you have the right to apply to a competent territorial court, but since you resort to it, you are waiving the right to address the US Arbitration Association. By using our site or our service, you automatically agree to the dispute resolution procedures outlined above. From the moment you access our site or our services, you automatically agree with all the indicated arbitration. This Agreement, and any dispute between you and the Company, shall be governed by the laws of the state of Virginia without regard to principles of conflicts of law, provided that this arbitration agreement shall be governed by the Federal Arbitration Act. You can decline this agreement to arbitrate by filling out an arbitration opt-out letter and sending it to our email within 30 days of first accepting these Terms.

By accessing this Site or by requesting our services, you agree with the Terms of Use that we impose. We are not responsible for the fact that you have not thoroughly studied all that is stated in this agreement.

Under this agreement, the payment processing services for goods and/or services purchased on this Site are provided by FlyerClub on behalf of the airlines depending on the type of payment method used and on the type of services and goods.

Resolution of Disputes

The base of our company is the Clients' gratification, in fact, if there is a conflict between us, we try as soon as possible to solve the problem in the most economical and benevolent manner. Respectively, you agree to solve any conflict or petition relating in any way to the Site, any trading with our Client service agents, any services and products furnished, any presentation made by us by getting in touch with our Client support or suggesting a claim via an online form.

The exclusive means of resolving any dispute or claim arising out of or relating to this Agreement (including any alleged breach thereof), the Service, or the Site shall be BINDING ARBITRATION administered by the American Arbitration Association. The one exception to the exclusivity of arbitration is that you have the right to bring an individual claim against the Company in a small-claims court of competent jurisdiction. But whether you choose arbitration or small-claims court, you may not under any circumstances commence or maintain against the Company any class action, class arbitration, or other representative action or proceeding. By using the Site or any our Services in any manner, you agree to the above arbitration agreement. In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and the Company (except for matters that may be taken to small-claims court). YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. You are entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons. Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction. In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against the Company (except for small-claims court actions) may be commenced only in the federal or state courts located in New York, New York. You hereby irrevocably consent to the jurisdiction of those courts for such purposes. This Agreement, and any dispute between you and the Company, shall be governed by the laws of the state of New York without regard to principles of conflicts of law, provided that this arbitration agreement shall be governed by the Federal Arbitration Act. If a suit is brought to enforce any of the provisions of this Agreement, the Service or this Site, the prevailing party shall be paid by the other party all of the prevailing party’s costs and expenses of prosecuting and/or defending the suit, including, without limitation, the reasonable attorneys’ fees, court costs and expenses of the prevailing party. You can decline this agreement to arbitrate by filling out an arbitration opt out letter and sending it to our email info@flyer-club.com within 30 days of first accepting these Terms.

Credit Card Chargebacks

You have the ability to dispute charges with credit card companies ("chargebacks"). If you have a question about a charge on your credit card statement, we encourage you to call FlyerClub prior to disputing a charge with your credit card company to discuss any questions or concerns about your charges with us. We retain the right to cancel any travel reservation in the event of a chargeback related to that reservation.

By using our service to make a reservation with a Supplier, you accept and agree to the relevant cancelation policy of that Supplier. In all cases, the cancelation policy of each reservation is made available on our Site (also see Section 7 of these Terms of use). Please note that certain rates or special offers are not eligible for cancelation or change. By using our service to make a reservation with a Supplier, you waive the right to any chargeback claims, in any of below mentioned scenarios, but not limited to:

  • Chargebacks resulting from non-cancellable reservations in the event that FlyerClub or the Supplier cannot provide a refund, whether or not the reservation is used.
  • Chargebacks resulting from cardholder decision to not use a service made available by a Supplier and did not have the right to a refund (e.g., cardholder did not show up for a scheduled flight, and did not cancel in advance).
  • Chargebacks arising from the non-compliance with the FlyerClub Terms of Use and policies regarding the cancellation, the refund.
  • Chargebacks resulting from charges authorized by family, friends, associates, or other third parties with direct access to You, the User’s, credit card.
  • Chargebacks arising from the Supplier’s failure to deliver a product or service in a manner that’s consistent with the Supplier’s product description.
  • Chargebacks resulting from the cardholder’s decline to use the available services due to concerns related to COVID-19 or of travel restrictions on the cardholder.
  • Chargebacks resulting from force majeure or other circumstances (including the bankruptcy of the FlyerClub Suppliers, Services Providers) that are beyond the control of FlyerClub.com or its affiliates.

LIMITATION OF LIABILITY

All information contained on our Site is disseminated as disseminated. We do not guarantee in any way the timeliness, accuracy, or availability of information unless these are guaranteed by statute or other laws and international treaties on the Sites. In no event, including, but not limited to, negligence will, FlyerClub, including its respective officers, directors, employees, representatives, parents, subsidiaries, affiliates, distributors, suppliers, licensors, agents or others involved in creating, sponsoring, promoting, or otherwise making available the Site and its contents (collectively the "Covered Parties"), be liable to any person or entity for any injury, loss, claim, damage or for any special, punitive, exemplary, direct, indirect, incidental, compensatory or consequential damages of any kind, regardless of whether are based on the contract, tort, negligence, offenses, strict liability or otherwise, arising out of or in any way related with the activities or business of our Company, including but not limited to: (i) loss of goodwill, profits, business interruption, data or other intangible losses; (ii) the use, or inability to use, unauthorized use of, performance or non-performance of the Site or the services or materials on the Site or the reserved travel reservations through the FlyerClub call center, even if they are informed about the possibility of such damages; (iii) unauthorized access to or tampering with your personal information or transmissions; (iv) the provision or failure to provide any service; (v) errors or inaccuracies contained on the Site or any information, software, products, services, and related graphics obtained through the Site; (vi) any transactions entered into through this Site; (vii) any damages or viruses that may infect computer equipment or other property, or any loss of data, access, use or use of your account browsing the Site, or downloading materials, data, text, images, videos, audio or other information from the Site or associated with any e-mail or links sent by FlyerClub; or (viii) damages otherwise arising out of the use of the Site, any delay or inability to use the Site, or any information, products, or services obtained through the Site.

In no case shall our total liability, or that of our suppliers or distributors, exceed the total costs stipulated in the itinerary that generate such liability. Please note that claims or cause of action arising out of or in connection with your access and use, or the purchase of products and/or services from the Site must be submitted within one hundred eighty (180) days from the date the purchase was completed. The legislation in force does not allow limits or exclusions regarding the liability for the harmed damages, so the ones indicated above may not apply in your case. Your use of the site will be at your own risk. Our company acts as an intermediary or as an agent for the products and services related to travel such as air transport, hotel accommodation, meals, travel insurance, etc., and is in no way responsible for the products and services of these suppliers.

The carriers, hotels, and other providers that provide travel or other services on this Site are independent contractors and not agents or employees of FlyerClub or its Covered Parties. Our company and the subsidiaries of the company are not responsible for the acts, errors, omissions, representations, guarantees, violations, or negligence of such providers or for any personal injury, death, loss, accident, delay, material damage, or other damages or expenses resulting from them, at the same time. We have no liability and will not make any refund or accept responsibility for any damage in case of any delays, cancelations, overbooking, strike, labor disputes, bankruptcy, machinery breakdown, quarantine, government restraints, weather, force majeure or other causes beyond the Covered Partied direct control.

No Covered Party shall be responsible for any Service Provider's, that provides services on this Site, breach of warranty, nor for any other wrongdoing of a Service Provider (including any liability in tort), as to any products and/or services available through this Site. No Covered Party shall be responsible for any Service Provider's failure to comply with this Agreement or with applicable federal, state, provincial, and local law.

By using our site, you will automatically agree to the Terms of Use set forth in this agreement and you will not bring any legal proceedings against our company, or its Covered Parties. Therefore, both FlyerClub, its Covered Parties are not responsible for any loss or damage to the property or injury of any person caused by any defect, negligence, or any other wrongful act of omission or any non-compliance by any kind.

Tourism provider; any inconvenience, loss of pleasure, mental suffering or other similar matter; any delayed departure, missed connections, replacement of accommodations, termination of service or changes in rates and charges; any cancelation or double reservation of reservations or tickets outside the reasonable control of FlyerClub; and any claims of any kind arising out of or in connection with air transport or other transport services, products or other features performed (or not) or arising (or not) in connection with your travels. To exclude other claims, we inform you that we are not responsible for any delays, cancelations, or changes to the flight programs performed by the airlines. The limitations specified in these Terms of Use will survive and apply even if it is found that any limited remedy specified in these Terms of Use has failed to achieve its essential purpose. The limitations of liability provided in these Terms of Use to ensure the benefit of FlyerClub, its affiliates, and the providers of travel products and services purchased through our Site.

FORCE MAJEURE

Any act or situation which is beyond our control is known as a “Force Majeure” event. In such a circumstance, we are not liable for any failure to perform or delay in performance of our obligations or contracts, for interruption of service directly or indirectly from acts of God.

No party will be held legally responsible for any losses or damages of nature incurred or suffered by that other party, as long as this failure or delay is the direct result of a Force Majeure event.

Any act, event, non-happening, omission, or accident beyond our control includes (but is not limited to):

  • Strikes, lock-outs, or other industrial action.
  • Civil commotion, riot, invasion, cyber-attack, terrorist attack or threat of terrorist attack, war (whether declared or not), or threat or preparation for war.
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disasters.
  • Impossibility of the use of railways, shipping, aircraft, motor transport, or other means of public or private transport.
  • Interruption or failure of utility service (including the inability to use public or private telecommunications networks).
  • The acts, decrees, legislation, regulations, or restrictions of any government.
  • Other causes, beyond our reasonable control.

We will use our reasonable endeavors to minimize any delay caused by Force Majeure or to find a solution by which our obligations under these Terms of Use or any related contract between us may be performed despite the Force Majeure event.

INDEMNIFICATION

You admit to protect and recognize our company it’s associates, partners, business partners, and/or their respective traders and any of their respective leaders, directors, managers, employees, and agents from and against any declarations, causes of action, requests, reclamations, losses, injuries, fines, sanctions or other amounts of any kind, including legal and accounting expenses, brought by:

  • your exploitation of the Site
  • your infractions of laws or the rights of a third party

by third parties as a result of your infraction of these Terms of Use, information, or documents mentioned on the Site

  • your or on your benefit in an overabundance of the responsibilities described

RELATED LEGISLATION

Travelers/Clients need to know that any travel in other countries to arrive at their destination, most probably are subject to the Montreal Convention, or now to the Warsaw Convention and its amendments, also in particular cases can be regulated by Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancelation or long delay of flights. On these travelers, the contract of carriage of goods is embodied in any applicable tariffs, governs, and may limit the liability of the carrier.

NOTICE OF CONTRACT TERMS INCORPORATED BY REFERENCE

  1. The following notice applies to all national and international airlines: to any notice or receipt of the airline; and to the airline's individual Terms of Use (Conditions), related rules, regulations, and policies (Regulations), and any applicable costs.
  2. If you use more than one airline for your travel - different Conditions, Regulations, and any applicable tariffs/charges may apply for each airline.
  3. The Conditions, Regulations, and any applicable charges of each airline are, by this notice, incorporated into and made part of your contract of carriage.
  4. The Conditions may include, but are not restricted to:
    1. Conditions and limits on the airline's responsibilities for the bodily wounds or death of passengers.
    2. Application of the airline's Conditions and limits of responsibilities to the acts of the businesses and people, associated with the airline, their supporters, and representatives, including anyone, providing services or goods to the airline.
    3. Claims, restrictions, including time limits by which passengers must file claims or bring legal actions against the airline.
    4. Rules about reconfirmations or reservations; check-in times; the use, duration, and validity of air transportation services; and the airliner's right to refuse passengers access to the aircraft.
    5. Rights of the airline and limits on the airlines' responsibilities for delay or failure to achieve service, including schedule changes, the substitution of alternative carriers or aircraft and re-routing, and, when required by applicable law, the obligation of the airline to notify passengers of the identity of the operating carrier or substituted aircraft.
    6. Rights of the airline to refuse access to passengers who fail to comply with applicable laws or who fail to present all necessary travel documents.
  5. You can obtain more information about your contract of carriage, and find out how to request a copy, at places where tickets are sold. Many airlines also have this information on their Sites. When required by applicable law, you have the right to inspect the full text of your contract of carriage at the airline's airport and sales offices, and upon request, to receive a copy by mail or another delivery service from each airline - free of charge.
  6. If a carrier sells air transportation services or checks baggage specifying carriage on another carrier, it does so only as an agent for the other carrier.

PROHIBITED ITEMS

For safety reasons, dangerous goods must not be packed in checked or cabin (unchecked) baggage except as specifically permitted. Dangerous goods include but are not limited to: compressed gases, corrosives, explosives, flammable liquids and solids, radioactive materials, oxidizing materials, poisons, infectious substances, and briefcases with installed alarm devices. For security reasons, other restrictions may apply. Check with your carrier. Federal law forbids the carriage of dangerous materials aboard aircraft in your luggage or on your person.

DISCOUNT COUPONS

A Discount Coupon is a voucher you have received by email accompanied by a code that can be used to book airline tickets on FlyerClub.com.

Voucher Usage:

To apply the voucher, go to FlyerClub.com, select the desired flight option, and insert the voucher ID on the checkout page. Please note that you can choose any flight available, even if the flight takes place after the voucher's expiry date.

A coupon can be applied only on tickets purchased directly from our Site.

Coupons are applicable per passenger. One Coupon can only be used to discount the ticket price of one passenger. Vouchers cannot be used to discount the price of infant tickets.

Validity:

Vouchers are valid for 1 year after the date of issue.

Each voucher code can only be used once at FlyerClub.com. Making multiple copies, modifying, or changing a Voucher is not permitted in any way.

Transferability:

Vouchers issued by FlyerClub can be transferred to another passenger. To transfer this voucher you must provide the passenger with the voucher ID. Disclosing this information to any person shall constitute authorization for that person to use the voucher. The owner is solely responsible for protecting this information from disclosure and FlyerClub assumes no responsibility for unauthorized use of the voucher by any person who presents this data at the time of purchase.

Theft or Loss:

The voucher will not be replaced if lost or stolen.

ADDITIONAL SERVICE BUNDLES

The service bundles offered along with the tickets offers You additional flexibility in case of booking changes or cancellations, assistance with schedule changes handling and ticket cancellations within 24 hours after purchase, subject to the following terms:

  • You can either choose to purchase a Standard plan or Plus plan service bundle.
  • Booking changes include, but not limited to, the date change, routing change, name correction, seat reinstatement.
  • Our regular processing fee when a reservation change is requested is $150.00 per passenger. If a service bundle is acquired the processing fee is reduced to $50.00 with the Standard plan and is completely removed with the Plus plan.
  • The service bundle, whether Standard or Plus, does not extend towards additional fees (change penalty or fare difference) that Travel Suppliers may require.
  • For ticket cancellation requested within 24 hours of booking, exclusively for the US market, FlyerClub will charge a processing fee of $50.00 for the Basic plan and will not charge any fees for Standard and Plus plans. For similar requests made after 24 hours from booking, or non-US markets in addition to airline company fare rules, our processing fees apply.
  • In case a schedule change occurs prior to or during your trip, our team will assist you to either get the booking changed or ticket refunded, the processing fee for this with a Basic plan is $50.00 per passenger, and it’s reduced to $25.00 per passenger when Standard plan is acquired or is completely removed for Plus plan.
  • Costs for Standard and Plus plans are non-refundable and shall be considered consumed once any of the given available options are exercised.

TICKET DELIVERY

All the tickets sold by FlyerClub are electronic tickets (e-Tickets) and will be sent to the email is provided by you during the inquiry. Once your e-tickets are issued, you will receive an email confirmation which will include the ticket number, and the reservation numbers for each airline you’ll be traveling on.

YOUR ACCESS AND USE OF OUR SERVICES

Your right to access and use our Services is personal to you and is not transferable by you to any other person or entity. You are only entitled to access and use our Services for lawful purposes and pursuant to the terms and conditions of this Agreement and the Privacy Policy.

Your access and use of our Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of our Services or other actions that we, in our sole discretion, may elect to take. We reserve the right to suspend or discontinue the availability of our Services and/or any portion or feature of our Services at any time in our sole discretion and without prior notice. Your searching may also be throttled; to avoid traffic congestions and if we deem your behavior abusive to our internal systems or your use of our platform is being misappropriated for enterprise purposes.

Any action by you that, in our sole discretion: (i) violates the terms and conditions of this Agreement and/or the Privacy Policy; (ii) restricts, inhibits or prevents any access, use or enjoyment of our Services; or (iii) through the use of our Services, defames, abuses, harasses, offends or threatens, shall not be permitted, and may result in your loss of the right to access and use our Services. You shall not modify, scrape, embed, or frame our Services without our prior written permission.

To enable Flyer Club and its associated businesses, to provide the Services to and for you, you authorize Flyer Club and/or its associated business to contact those carriers’, and other related entities’ sites, in order to access and/or create necessary frequent flyer accounts under your name which contain data necessary or convenient to provide you the Services as you request.

You agree that you will not use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor our Services or any portion of our Services or for any other purpose, without our prior written permission. Additionally, you agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) copy, reproduce, modify, create derivative works from, distribute or publicly display any content (except for your personal information) from our Services without our prior written permission and the appropriate third party, as applicable; (iii) interfere or attempt to interfere with the proper working of our Services or any activities conducted on our Services; or (iv) bypass any robot exclusion headers or other measures we may use to prevent or restrict access to our Services. Notwithstanding the foregoing, we grant the operators of public search engines permission to use spiders to copy materials from our Services for the sole purpose and solely to the extent necessary for creating publicly available search indices of the materials on our Services, but not caches or archives of such materials. We reserve the right to revoke these exceptions either generally or in specific cases. Except as expressly permitted in this Agreement, you shall not collect or harvest any personally identifiable information, including account names, from our Services. You shall not use any communication systems provided on our Services (such as Forums or email) for any commercial or solicitation purposes. You shall not solicit for commercial purposes any users of our Services without our prior written permission.

There may be provided on our Services links or access to other websites or mediums belonging to our advertisers, business partners, affiliates, Service Providers and other third parties. Such links and access do not constitute our endorsement of those third parties, nor the products or services of those third parties. We are not responsible for the activities or policies of those third parties. We do not guarantee that the terms or rates offered by any particular advertiser, business partner, affiliate, Service Provider or other third party on or through our Services are the best terms or lowest rates available in the market.

WARRANTY DISCLAIMER

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CORRECTION OF ERRORS

The information published on this website may include inaccuracies or errors, including pricing errors. We do not guarantee the accuracy of, and disclaim all liability for, any errors or other inaccuracies relating to the information and description of the travel products displayed on this website (including, without limitation, the pricing, photographs, lists of hotel amenities, and general product descriptions), much of which information is provided by our suppliers. In addition, we expressly reserve the right to correct any pricing errors on our website and/or on pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.