Cookie Policy

LEGAL FRAMEWORK INTEGRATION

This Cookie Policy is part of our comprehensive legal framework and should be read in conjunction with:

• Terms of Use: Governing all service relationships and binding agreements
• Privacy Policy: Governing data collection, use, and privacy rights
• Legal Disclaimer: Important limitations and service disclaimers across all service categories
• Post-Issuance Restrictions: Governing operational limitations and procedures after service confirmation

For complete understanding of your rights and obligations regarding all our luxury services, please review all documents in our legal framework available at flyer-club.com.

Flyer Club, Inc. uses cookies and similar tracking technologies to enhance your experience on our website at flyer-club.com and to provide personalized luxury travel and lifestyle services.

This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences. By using our website and services, you consent to our use of cookies as described in this policy and in our Privacy Policy.

WHAT ARE COOKIES

Definition and Purpose

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us recognize your device and remember information about your visit, such as your preferred language, login status, and browsing preferences.

Types of Cookies

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period or until manually deleted
• First-Party Cookies: Cookies set directly by Flyer Club, Inc.
• Third-Party Cookies: Cookies set by our service partners and technology providers

HOW WE USE COOKIES

Essential Website Functionality

Required for Basic Operations:

• User authentication and login sessions
• Shopping cart and booking process functionality
• Security and fraud prevention
• Website performance and error tracking
• Load balancing and server optimization

These cookies are necessary for our website to function properly and cannot be disabled without affecting core functionality.

Luxury Service Personalization

Flight Services:

• Preferred airlines and seating preferences
• Frequent flyer program information
• Previous flight search history
• Destination and travel date preferences
• Cabin class and service preferences

Hotel and Accommodation Services:

• Preferred hotel chains and properties
• Room type and amenity preferences
• Previous accommodation search history
• Loyalty program information
• Special request preferences

Luxury Villa Services:

• Property type and location preferences
• Guest capacity and amenity requirements
• Previous villa search history
• Service and staff preferences
• Event and celebration planning preferences

Private Jet Services:

• Aircraft type and configuration preferences
• Departure and arrival airport preferences
• Catering and amenity preferences
• Previous charter search history
• Passenger manifest information

Ground Transportation Services:

• Vehicle type and service preferences
• Preferred pickup and destination locations
• Previous transportation search history
• Chauffeur service preferences
• Special assistance requirements

Entertainment and Lifestyle Services:

• Event and experience preferences
• Venue and artist preferences
• Previous entertainment search history
• Dining and culinary preferences
• Wellness and spa service preferences

Analytics and Performance

Website Optimization:

• Page views and user navigation patterns
• Popular content and service categories
• Website performance and loading times
• Error tracking and technical issues
• Mobile vs. desktop usage patterns

Service Improvement:

• Booking conversion rates and abandonment points
• Search patterns and preference trends
• Customer service interaction tracking
• Feature usage and adoption rates
• User experience optimization data

Marketing and Advertising

Personalized Marketing:

• Targeted advertisements based on interests
• Retargeting campaigns for incomplete bookings
• Email marketing personalization
• Social media advertising optimization
• Cross-platform marketing coordination

Campaign Effectiveness:

• Advertisement click-through rates
• Marketing campaign performance
• Conversion tracking and attribution
• Customer acquisition cost analysis
• Return on advertising spend measurement

THIRD-PARTY COOKIES AND PARTNERS

Service Provider Integration

Airline Partners:

• Flight availability and pricing data
• Booking system integration
• Loyalty program connectivity
• Seat map and aircraft information
• Real-time flight status updates

Hotel Partners:

• Room availability and pricing data
• Property information and amenities
• Booking system integration
• Loyalty program connectivity
• Guest review and rating systems

Villa Operators:

• Property availability and pricing
• Amenity and service information
• Booking calendar integration
• Guest management systems
• Property management connectivity

Private Jet Operators:

• Aircraft availability and pricing
• Fleet information and specifications
• Booking system integration
• Flight planning and routing
• Crew and service coordination

Ground Transportation Providers:

• Vehicle availability and pricing
• Fleet information and specifications
• Booking system integration
• Route planning and optimization
• Driver and service coordination

Entertainment and Lifestyle Providers:

• Event and experience availability
• Venue and service information
• Booking system integration
• Inventory management systems
• Service provider coordination

Technology Partners

Analytics Providers:

• Google Analytics for website performance
• Adobe Analytics for user behavior tracking
• Hotjar for user experience analysis
• Mixpanel for event tracking
• Custom analytics for service optimization

Marketing Platforms:

• Google Ads for search advertising
• Facebook Ads for social media marketing
• LinkedIn Ads for business targeting
• Retargeting platforms for conversion optimization
• Email marketing platforms for communication

Payment Processors:

• Secure payment processing
• Fraud detection and prevention
• Transaction verification
• Currency conversion services
• Payment method optimization

Social Media Integration

Social Platforms:

• Facebook integration for social login and sharing
• Instagram integration for visual content
• LinkedIn integration for business networking
• Twitter integration for customer service
• YouTube integration for video content

COOKIE CATEGORIES AND MANAGEMENT

Strictly Necessary Cookies

Cannot be Disabled: These cookies are essential for website functionality and security. They include:

• Authentication and login sessions
• Shopping cart and booking process
• Security and fraud prevention
• Load balancing and performance
• Error tracking and debugging

Performance and Analytics Cookies

Can be Managed: These cookies help us understand how you use our website:

• Page views and navigation patterns
• Website performance metrics
• Error tracking and optimization
• User experience analysis
• Feature usage statistics

Management Options:

• Enable/disable through cookie preferences
• Browser settings configuration
• Third-party opt-out tools
• Analytics platform opt-out options

Functionality Cookies

Can be Controlled: These cookies enhance your experience by remembering preferences:

• Language and region settings
• Service and search preferences
• Personalization options
• Accessibility settings
• Communication preferences

Management Options:

• Cookie preference center
• Account settings configuration
• Browser cookie controls
• Individual cookie deletion

Marketing and Advertising Cookies

Full Control Available: These cookies are used for personalized marketing:

• Targeted advertisement delivery
• Retargeting campaign optimization
• Cross-platform marketing coordination
• Campaign effectiveness measurement
• Customer acquisition tracking

Management Options:

• Complete opt-out available
• Granular control by provider
• Industry opt-out tools
• Browser ad blocking
• Privacy-focused browsing modes

MANAGING YOUR COOKIE PREFERENCES

Cookie Preference Center

Flyer Club, Inc. provides a comprehensive cookie preference center accessible through our website at flyer-club.com. You can:

• View all active cookies and their purposes
• Enable or disable cookie categories
• Manage third-party cookie preferences
• Update preferences at any time
• Access detailed cookie information

Browser Settings

Browser-Level Controls: Most web browsers allow you to control cookies through their settings:

Google Chrome:

• Settings > Privacy and Security > Cookies and other site data
• Options to block all cookies, block third-party cookies, or allow all cookies
• Site-specific cookie management

Mozilla Firefox:

• Settings > Privacy & Security > Cookies and Site Data
• Standard, strict, or custom privacy protection
• Individual site cookie management

Safari:

• Preferences > Privacy > Cookies and website data
• Options to block all cookies or allow from current website only
• Intelligent tracking prevention

Microsoft Edge:

• Settings > Cookies and site permissions > Cookies and site data
• Options to block all cookies or allow all cookies
• Site-specific permissions

Third-Party Opt-Out Tools

Industry Opt-Out Options:

• Digital Advertising Alliance: optout.aboutads.info
• Network Advertising Initiative: optout.networkadvertising.org
• European Interactive Digital Advertising Alliance: youronlinechoices.eu
• Google Ads Settings: adssettings.google.com

Mobile Device Settings

iOS Devices:

• Settings > Privacy > Tracking > Allow Apps to Request to Track
• Settings > Privacy > Apple Advertising > Personalized Ads

Android Devices:

• Settings > Privacy > Ads > Opt out of Ads Personalization
• Settings > Google > Ads > Opt out of Ads Personalization

SPECIFIC COOKIE INFORMATION

Essential Cookies

Cookie Name	Purpose	Duration	Type
session_id	User session management	Session	First-party
csrf_token	Security protection	Session	First-party
auth_token	User authentication	30 days	First-party
cart_data	Shopping cart functionality	7 days	First-party
preferences	User preference storage	1 year	First-party

Analytics Cookies

Cookie Name	Purpose	Duration	Type
_ga	Google Analytics tracking	2 years	Third-party
_gid	Google Analytics session	24 hours	Third-party
_gat	Google Analytics throttling	1 minute	Third-party
adobe_analytics	Adobe Analytics tracking	2 years	Third-party
hotjar_session	User experience tracking	Session	Third-party

Marketing Cookies

Cookie Name	Purpose	Duration	Type
google_ads	Google advertising	90 days	Third-party
facebook_pixel	Facebook advertising	90 days	Third-party
linkedin_ads	LinkedIn advertising	90 days	Third-party
retargeting	Retargeting campaigns	30 days	Third-party
conversion_tracking	Campaign attribution	90 days	Third-party

INTERNATIONAL PRIVACY COMPLIANCE

GDPR Compliance (European Union)

Enhanced Rights for EU Residents:

• Explicit consent for non-essential cookies
• Right to withdraw consent at any time
• Detailed cookie information and purposes
• Data protection officer contact: dpo@flyer-club.com

CCPA Compliance (California)

Enhanced Rights for California Residents:

• Right to know what cookies collect personal information
• Right to opt out of sale of personal information
• Right to delete personal information collected through cookies
• Non-discrimination for exercising privacy rights

Other Jurisdictions

Flyer Club, Inc. complies with applicable privacy and cookie laws in all jurisdictions where we operate, including:

• Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
• Australia's Privacy Act
• Brazil's Lei Geral de Proteção de Dados (LGPD)
• Other applicable regional privacy regulations

COOKIE SECURITY AND DATA PROTECTION

Security Measures

Technical Safeguards:

• Encryption of sensitive cookie data
• Secure transmission protocols (HTTPS)
• Regular security assessments and updates
• Access controls and authentication
• Secure cookie flags and attributes

Organizational Safeguards:

• Employee training on privacy and security
• Limited access to cookie data on need-to-know basis
• Regular privacy and security audits
• Incident response procedures
• Vendor security assessments

Data Minimization

Privacy by Design:

• Collection of only necessary cookie data
• Regular review and deletion of unnecessary cookies
• Shortest possible retention periods
• Purpose limitation for cookie usage
• Transparency in cookie practices

UPDATES TO THIS COOKIE POLICY

Flyer Club, Inc. may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website at flyer-club.com
• Updated effective date at the top of this policy
• Cookie preference center notifications

Continued use of our website after notification of changes constitutes acceptance of the updated Cookie Policy.